Giving good feedback an economist edge book pb

”Few of us are comfortable with giving (or receiving) feedback. That”s why Margaret Cheng”s new book is so important” Paul Johnson, Director of the Institute of Fiscal Studies and author of Follow The Money

We are surrounded by feedback, whether we”re being asked to like, rate or otherwise comment on products, services or even people. At work, the right kind of feedback delivered at the right time and in the right way can help us all to learn and improve. On the ground, though, that”s easier said than done.

Help is at hand. Margaret Cheng”s six golden rules and Giving Good Feedback Framework offer a clear guide to what feedback is, how we can master the things that get in the way and deploy some simple techniques to make feedback a more routine – and less emotionally charged – part of our routine work communications.